Privacy Policy

Article 1: Basic Policy

1. AiKano’s operating team (hereinafter, the “Company”) recognizes the protection of users’ personal information as an important responsibility and complies with the Act on the Protection of Personal Information and other applicable laws and regulations.

Article 2: Information We Collect

We collect the following information in providing this service.

Article 3: Purposes for Using Information

We use the information we collect only for the following purposes:

1. Providing, operating, and improving the Service
2. User authentication and account management
3. Billing and point management
4. Improving the quality of AI responses and training and improving our AI models
5. Detecting and addressing unauthorized use and violations of the Terms
6. Responding as required by law (including inquiries from law enforcement agencies)
7. Responding to inquiries

Article 4: Handling of Chat Content (Important)

Given the nature of this service, chat content is handled as follows.

1. Review by staff:Chats between users and characters may be reviewed by our staff to maintain and improve response quality, detect misuse, and improve the training of AI models.
2. Use for AI training:Chat content may be processed so that individuals cannot be identified and then used as training data for our AI models.
3. No sharing with third parties:We will not provide or sell chat content to third parties (such as advertisers or other companies), except as required by law.
4. Compliance with laws:If illegal activity is detected, such as requests involving child sexual abuse material or the promotion of crime, we may preserve the relevant chat logs as evidence and provide them to law enforcement authorities as necessary.

By registering for this service, users agree to the handling of chat content described above.

Article 5: Provision of Personal Information to Third Parties

We will not provide the personal information we collect to third parties except in the following cases:

1. When the user has given prior consent
2. When required by law (such as inquiries from courts or law enforcement agencies)
3. When necessary to protect a person's life, physical safety, or property
4. When providing information to service providers entrusted with tasks necessary to operate this service (only when a confidentiality agreement has been signed)

Article 6: Use of External Services

This service uses the external services listed below, and their respective privacy policies may apply.

• Payment services:Payment processing when purchasing points (we do not store credit card information on our servers)
• Analytics tools:Access analytics to improve the service (such as Google Analytics)
• AI foundation models:We may use external AI APIs (such as OpenAI and Anthropic) to generate responses. In such cases, conversation content may be sent to the APIs of those services.

Article 7: Use of Cookies

1. This service uses cookies to keep you logged in and improve the service. You can disable cookies in your browser settings, but some features may become unavailable.

Article 8: Storage and Management of Personal Information

1. We take appropriate security measures to prevent the leakage, loss, or damage of personal information.
2. We retain personal information for as long as necessary to fulfill the purposes for which it was collected, and dispose of it appropriately when it is no longer needed.
3. Even after you close your account, we may retain certain information for a limited period if required by law or necessary to prevent misuse.

Article 9: Personal Information of Minors

1. This service is intended for people aged 18 or older (excluding high school students). If we determine that a user is under 18, we will delete their account and data.

Article 10: Requests for Disclosure, Correction, and Deletion

1. Users may request access to, correction or deletion of, or suspension of the use of their personal information held by us. To make a request, please contact us at info@aikano.chat. After verifying your identity, we will respond in accordance with applicable laws.

Article 11: Changes to the Privacy Policy

1. We may change this Privacy Policy as necessary. If we make any significant changes, we will notify you through the Service. The revised policy will take effect when it is posted.

Article 12: Contact

For inquiries regarding the handling of personal information, please contact us at: